INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the exact product shown in the picture. We ensure that all our product listings accurately represent the items we have in stock. Additionally, before shipping, each outboard motor is inspected thoroughly to guarantee it matches the description and image provided. If you have any concerns or need further clarification, feel free to reach out, and we’ll be happy to assist you!

Where can I view my sales receipt?

You can view your sales receipt by checking the confirmation email sent to you after completing your purchase. This email contains a detailed breakdown of your order, including the receipt. If you can’t find the email or need further assistance, feel free to contact our customer support, and we'll be happy to resend it or provide you with any necessary details.

How can I return an item?

To return an item, please contact our customer support team within the return period specified in our return policy. Make sure the item is in its original condition and packaging. Once you reach out, we'll provide you with detailed instructions on how to proceed with the return, including the return address and any necessary labels. Once we receive and inspect the item, we’ll process your refund or exchange accordingly.

Will you restock items indicated as “out of stock?”

Yes, we do our best to restock items that are marked as "out of stock." However, availability can vary depending on the product. We recommend checking our website regularly or contacting our customer support team for updates on when the item might be available again.

Where can I ship my order?

We can ship your order anywhere within the USA or to any international location that we service. During the checkout process, you'll have the option to enter your preferred shipping address. If you have any special requests or questions about shipping to your location, feel free to contact our customer support team for assistance.

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